Do not sell or share my personal information
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
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What types of products do you offer?
We offer a variety of high-quality leather products, including jackets, bags, and custom-made items. Each product is crafted with attention to detail to ensure durability and style.
How can I place an order?
To place an order, simply browse our collection, select the items you want, and add them to your cart. Once you’re ready, proceed to checkout and follow the prompts to complete your purchase.
What payment methods do you accept?
We accept various payment methods, including major credit cards, PayPal, and other secure payment options available at checkout.
Can I customize my order?
Yes! We offer customization options for many of our products. Please refer to the product page for specific customization details or contact us for more information.
How long will it take to receive my order?
Order processing typically takes 3-5 business days. Shipping times vary depending on your location, but you can expect delivery within 5-10 business days for domestic orders. International shipping may take longer.
What is your return policy?
We have a 30-day return policy. To be eligible for a return, your item must be in its original condition, unworn, and with tags. Please refer to our Return and Refund Policy for detailed instructions.
How do I initiate a return?
To initiate a return, please contact us at info@piousleather.com. We will provide you with a return shipping label and further instructions.
Do you offer exchanges?
Yes, we do offer exchanges. The fastest way to ensure you get what you want is to return the item you have and place a new order for the item you wish to exchange.
What should I do if I receive a defective or wrong item?
Please inspect your order upon receipt. If you receive a defective or wrong item, contact us within 2 working days at info@piousleather.com so we can evaluate the issue and resolve it promptly.
How can I contact customer support?
You can reach our customer support team by emailing us at info@piousleather.com. We aim to respond to all inquiries within 24-48 hours.
Do you offer gift cards?
No, we do not offer gift cards at the moment. However, we can create a custom discount code for you if you're interested. Please reach out to us at info@piousleather.com to discuss your needs!
